Avahan: A Journal on Hospitalty and Tourism

Alok Kumar ¹

Affiliations
1 Department of Hospitality and Hotel Administration, BPS Women University, Khanpur Kalan (Sonepat), Haryana, IN

Abstract

Tourism is recognized as one of the world's largest industries and continues to expand at a rapid rate.Hotel and Catering is the industries employing lakhs of people. The hotel industry constitutes a large part of the tourism industry and if not managed properly, it has the potential to be detrimental to the social and natural environments within which it functions. A modern hotel is one of the largest single-user of water. Further, this water with dirt and chemicals are disposed into sewerage and to eco-system. In 1987, Brundtlant commission outlined holistic concept of sustainable development in its report.The goal of Sustainable Development is to secure economic development, social equity, and environmental protection. Eco-development, now sustainable development, is terms addressing complexity with people becoming more conscious about environment. Hotels are resource intensive and to face up thechallenge, it is implementing "go green concept!". Green or environment friendly hotels are getting IS014001:2004 certification. These hotels are using bio-degradable products which are a good sign for hotel and the mankind.

Keywords

Tourism, Sustainable Hotel, Ecotel, IS014001:2004, Carrying Capacity.

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Alok Kumar ¹

Affiliations
1 Chief Executive Officer, Scottish Institute of Hospitality Sciences, Nashik, Maharashtra, IN

Abstract

The 21^st century is technology driven and digital innovation forms the bed rock of technological development. The continuous development and innovation in information & technology has brought in the concept of intelligent organization. The application of the modern technology to the traditional discipline of tourism has led to the emergence of smart tourism. At the turn of the century in order to meet the goal of sustainable development the concept of smart cities has caught the imagination of the global community in the developed as well as the developing countries alike. Thus, was soon the seed of smart tourism destination which has it’s under pinning’s in technology driven tourism. It is necessary to improve the tourist’s experience and satisfaction, and applying innovative ideas to direct traveler’s requirements before and after their tour which would raise the competitiveness in the tourism sector. The main idea is the use of information and communication technologies to develop the strength of a destination to fulfill its own objectives by providing quick acknowledgement to the needs of tourists, tourism firms and the government. Ahmedabad is the first Indian city to be conferred with the title of UNSECO Heritage city in 2017 and is one among in 100 cities to be developed as Smart city in India. Hence, this paper has taken up case of Ahmedabad to explain the concept of smart destinations.

Keywords

Smart Destination Tourism, Information Technology, Sustainable Development, Intelligent Organization, Ahmedabad.

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